SHIPPING INFORMATION
CLICK AND COLLECT
Online orders can be picked up from Blacktown Building Supplies warehouse located at 3 Penny Place, Arndell Park NSW 2148
Store between trading hours 7am – 5pm Monday – Friday. Weekends 9am – 3pm.
You will be notified when the items have arrived. Simply choose Pick Up as the delivery method at the checkout. We have ample parking at the front of our store.
Monday – Friday
Orders placed before 1pm can be collected after 2 hrs. (Same Day or later) Orders placed after 1pm can be collected the next day or later. (Depending on stock availability)
Saturday – Sunday
Orders placed before 11am can be collected after 2 hrs (Same Day or later)Orders placed after 11am can be collected the next day or later (Depending on Stock availability)
Direct deposits
If you choose to pay by direct deposit, you must wait until the funds transfer is complete before collection. This may take a few days
SHIPPING
Customer satisfaction is our number one priority. Every order no matter what size is important to us and our promise is to provide a fast and efficient delivery service to the Sydney Metro area, the Blue Mountains, Gosford and Wollongong. Our aim is to deliver within 48 hrs for orders (in stock) made during businesshours.(Excludes Public Holidays)
If we do not have product in stock our special orders department will source and order it in for you. This will involve a longer lead time(up to 4 days) and delivery/pick up time will be confirmed once our staff have the information at hand. This service applies to products that we are able to source from our current supplier list.
Orders placed before 10.30 am Monday-Friday will be delivered the following business day. If this is not possible a service team member will advise when your order will be completed.
Once your order has been picked, packed and despatched you will be notified via email or a member of our service team will call you.
Deliveries are made to your curb-side only, unless by the discretion of our driver that it can be safely delivered elsewhere.
Our Delivery team requires clear access on site. We do not deliver above ground level.
We have our own internal fleet of Hiab / Crane trucks to service the Sydney Metro area.
We reserve the right to charge a turnaround fee if one of our drivers is unable to unload for the reasons noted above or if there has been cancelation after we have despatched the goods.
DELIVERY CHARGES
- All Deliveries Local $89
- All Deliveries $139 Approximately +10km from store Sydney Metro
- All Deliveries Via NorthConnex will be an extra $65
- All Deliveries to Blue Mountains range from $139 – $220 depending on suburb
- All Deliveries to Gosford range from $220 – $330 depending on suburb
- All Deliveries to Wollongong from $275 – $330 depending on suburb.